Just Call Me A1

Recently in my travels back and forth between my offices in Phoenix and San Diego I was pleasantly surprised to find that the elusive Southwest Airlines boarding pass A1, TSA pre-check ticket was awarded to me. This of course means I get to board first and have the least amount of hassle possible in today’s […]

The Lost Art of Follow Up

I have had several experiences lately where I am grieving over the loss of follow up. You remember follow up. It’s where the person who you call then calls you back. Or the company who gave you a proposal follows up with out you calling them first. Or the company or person does what they […]