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  • Arizona’s Authorized  Dealer

  • We Sell The Best & Service The Rest!

  • Celebrating in the industry

  • Proud   Dealer

Returns, Shipping and Refund Policy

Where We Ship

  • United States (not including territories)
  • Canada (Limited selection online)

Canceling an Order

  • If you would like to cancel your order, please respond to the order confirmation e-mail or call (800) 635-4903
  • If an order has shipped prior to cancelling, please refuse the delivery by UPS (not valid for USPS or freight)

Returning an order

  • If you would like to cancel your order, please respond to the order confirmation e-mail or call (800) 635-4903
  • Returns valid on unopened and/or unused items
  • If the item was damaged during shipping or a wrong item was shipped, a free return label will be provided
  • If the item is no longer wanted and/or needed, the customer is responsible for return shipment
  • Returns accepted up to 30 days upon receiving the item

Non-Returnable Items

  • Chemicals
  • Products that have been used

Restocking Fees

In the event that you order the wrong item, we will apply a 15% restocking fee (minimum) to compensate for fees gathered from online card transactions.

  • Special order item(s) = 20%
  • Parts and accessories = 15% restocking fee

Where’s My Order?

  • Most items ship the same day, if available in our two shops
  • If the item has to be drop shipped from the manufacturer, shipping can take longer depending availability
  • When a purchase is shipped, a tracking number is provided by e-mail via an “order note”
  • For a status update, please respond to your order confirmation or call (800) 635-4903

Shipping Methods

  • UPS standard ground
  • USPS priority
  • FedEx/FedEx Freight
  • Freight
  • If you would like faster shipping, please contact us at (800) 635-4903 to place an order

Free Shipping

  • U.S. lower 48 states: $1,000 or more
  • Hawaii: Free shipping only on Karcher, Landa and WaterMaze parts and accessories over $1,500
  • Alaska: Free shipping only on Karcher, Landa and WaterMaze parts and accessories over $1,500
  • Canada: Free shipping only on Karcher, Landa and WaterMaze parts and accessories over $1,000
  • Excludes: Equipment, chemicals and used equipment

Tax Emption

  • We only charge tax if the “ship to” address is Arizona or California
  • All other 48 states and Canada are tax free
  • If you fall under CA or AZ and are tax exempt: Create an account under “My Account” or sign in
  • Select tax exemption and submit documents
  • We will manually accept or reject based on information given
  • Or, alternatively, call (800) 635-4903 to purchase
30th Year Anniversary Icon

Superior Cleaning Equipment is your source for pressure washers, parts washers, wash water treatment systems and floor care equipment. We sell and provide service and parts for nearly all cleaning equipment. Authorized dealer for Landa, Karcher, Watermaze, Jenfab, Kodiak, FactoryCat, Big Ass Fans, Chemical Guys and more.

Superior Cleaning Equipment